Shipping policy

Shipping Policy

Last Updated: November 8, 2026

Thank you for shopping with jnmbooksplus! We're committed to providing a smooth and reliable shopping experience, from the moment you place your order until it arrives at your doorstep.

Free Shipping & Delivery Times (USA)

Shipping is free on all orders. Orders are prepared in about 5 days, then delivered in about 6–12 days after dispatch, with tracking. Most orders arrive in about 11–17 days in total. These are estimates and can vary with customs and local carriers.

Order Processing

Once your order is successfully placed, it is automatically transmitted to our fulfillment partner through an integrated order management system for processing.

Our team works to prepare and dispatch orders as efficiently as possible.

Please note that order processing time is separate from shipping and delivery time.

Shipping & Delivery Times

We work with international shipping partners to deliver your orders.

Estimated delivery times are calculated from the date your order is dispatched from the warehouse, not from the date the order is placed.

Please note:

  • Delivery estimates are approximate and are not guaranteed.

  • International shipping may be affected by customs clearance, weather conditions, local carrier operations, public holidays, and other circumstances beyond our control.

  • Actual delivery times may vary depending on your location and shipping conditions.

We appreciate your patience and understanding.

Order Tracking

Where tracking is available, tracking information will be provided once your order has been shipped.

You can use this information to monitor your shipment's progress and estimated delivery.

Please allow some time for tracking updates to appear after dispatch.

International Shipping

Our products may be shipped from international fulfillment facilities.

Depending on your destination, shipments may be subject to customs inspections or other local import procedures, which can affect delivery times.

Any applicable import duties or taxes will be handled according to the information provided at checkout and relevant local regulations.

Delayed or Missing Deliveries

If your order is taking longer than expected or tracking information has not updated for an extended period, please contact our customer support team.

We'll work with our fulfillment and shipping partners to investigate the situation and assist you.

Damaged Packages or Missing Items

If your order arrives damaged or with missing items, please contact us within 3 days of delivery.

Our team will review the issue and arrange a replacement or refund at no additional cost for verified cases.

Please include your order number, a description of the issue, and supporting photographs where possible.

Contact Us

If you have any questions about your order or shipping status, please reach out through the contact information provided on our website.

Thank you for choosing jnmbooksplus!